Creamy, luxurious & boosted with a blend of glorious oils, our Hydration Shampoo helps curls & coils dance in a wash of liquid sunshine. This gentle, moisturizing formula softly lathers to cleanse your hair & scalp removing build-up & dirt without stripping away moisture. We skipped harsh surfactants such as SLS or SLES & bathe your hair in a moisture-rich formula with ingredients like Aloe Vera Leaf Juice, Coconut Oil & Honey. Hair is left healthy & hydrated & ready to be pampered by your favorite PATTERN conditioning products.
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We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items Certain types of items cannot be returned, such as custom products or VISIBLY opened/damaged:
We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Free delivery on orders over $75.
Need to go on a haul? No problem! All orders over $75 receive free shipping!
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Questions on your order? Need help picking a style? Don’t know what products to use? Contact us for support & advice!
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